Shipping policy

Thank you for shopping at Outside Distributing

This Shipping Policy outlines the terms and conditions related to the shipment of your orders. By placing an order with us, you agree to the terms contained herein.  

 

  • Please note:
  • Shipping costs are calculated based on the destination, weight, and dimensions of your order.
  • The exact shipping cost will be displayed at checkout before you complete your purchase.  
  • We offer free shipping on orders over $200 within select regions within Canada. Excluding Rural, NWT, Yukon, Newfoundland and other remote destinations asat our discretion.
  • Order Processing Time
  • Orders are typically processed within 1-2 business days of being placed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking information once your order has shipped.  

Delivery Times

  • Estimated delivery times are provided by the shipping carrier and are not guaranteed.
  • Actual delivery times may vary depending on the destination, shipping method, and other factors.
  • We are not responsible for any delays caused by the shipping carrier.

Shipping Restrictions

  • We currently ship to [list of countries or regions].
  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Some items may be subject to shipping restrictions due to their size, weight, or hazardous nature.

Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact us immediately.
  • We will work with the shipping carrier to resolve the issue and ensure that you receive your order.  
  • Please retain all packaging materials and documentation in case of a claim.

International Shipping

  • International orders may be subject to customs duties, taxes, and other fees.
  • These charges are the responsibility of the recipient and are not included in the shipping cost.
  • Please check with your local customs office for more information.  

Changes to this Shipping Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on our website.

Contact Us

If you have any questions about our Shipping Policy, please contact us at orders@outsidedistributing.com; 905-727-6105